At The Sheen Designs, we vaAt The Sheen Designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://thesheendesigns.com/.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

When you place an order or attempt to make a purchase, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment-related information (processed securely via third-party payment gateways)

We do not store your card, UPI, or banking details on our servers.

b) Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations, updates, and tracking details
  • Respond to customer service inquiries
  • Improve website functionality and user experience
  • Send promotional communications (only if you have opted in)

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

  • Shipping and courier partners for order delivery
  • Payment gateway providers for secure transaction processing
  • Service providers assisting with website operations and maintenance

All third parties are obligated to maintain confidentiality and use your data solely for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies to:

  • Store user preferences
  • Enable shopping cart functionality
  • Analyze website traffic and performance

You may disable cookies through your browser settings. However, doing so may affect certain website features.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data.
However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Retention of Information

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce our policies

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal and regulatory requirements)
  • Opt out of promotional emails or messages at any time

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services, including payment gateways and social media platforms.
We are not responsible for the privacy practices or content of these third-party sites.

9. Children’s Information

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page and will take effect immediately upon publication.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

📧 Email: info@thesheendesigns.com