Please read these Terms and Conditions carefully before using our website or purchasing products. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the website or place an order.

These Terms are governed under the Information Technology Act, 2000 and applicable rules thereunder.

In these Terms:

  • “You”, “User” refers to any customer or visitor of the website
  • “We”, “Us”, “Our” refers to The Sheen Designs
  • “Website” refers to https://thesheendesigns.com/

1. About The Sheen Designs

The Sheen Designs is an India-based online clothing brand offering fashion apparel and related accessories for sale through this website.

We reserve the right to refuse service, cancel orders, or restrict access at our sole discretion.

2. Products & Services

We sell ready-to-wear clothing and fashion products through our website.

  • All product descriptions, images, sizes, and prices are provided for reference.
  • Orders are subject to availability.
  • Some products may be limited edition or seasonal.

Any additional policies related to shipping, returns, exchanges, or cancellations apply as mentioned separately on the website.

3. Product Colors, Sizes & Fit Disclaimer

We make every effort to display product colors and details accurately. However:

  • Actual colors may vary slightly due to lighting, photography, or screen settings
  • Size charts are indicative; minor variations in fit may occur
  • Fabric texture, embroidery, prints, and stitching may show natural variations

Such differences shall not be treated as defects.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)
  • Prices are subject to change without prior notice
  • Taxes and shipping charges (if applicable) are shown at checkout

We reserve the right to cancel orders in case of pricing or stock errors.

5. Orders & Acceptance

Placing an order does not guarantee acceptance. An order is confirmed only after payment is successfully processed and the order is dispatched.

We may cancel or limit quantities per customer without explanation.

6. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to location, courier delays, or external factors
  • Risk of loss passes to the customer once the order is dispatched

Delays caused by courier partners or force majeure events are beyond our control.

7. Returns, Exchanges & Cancellations

Returns or exchanges are governed strictly by the Return & Exchange Policy mentioned on the website.

Unless explicitly stated:

  • Sale / discounted items may not be eligible for return
  • Used, washed, damaged, or altered garments are not accepted

8. User Account & Responsibility

If you create an account, you are responsible for maintaining confidentiality of login details and all activities under your account.

Notify us immediately of any unauthorized access.

9. Intellectual Property

All designs, images, logos, product photos, content, and branding belong exclusively to The Sheen Designs.

Unauthorized copying, resale, reproduction, or commercial use is strictly prohibited.

10. User Conduct

You agree not to:

  • Post false reviews or misleading information
  • Attempt to misuse discounts or promotions
  • Upload harmful, abusive, or unlawful content
  • Interfere with website security or functionality

11. Third-Party Links

The website may include links to third-party services (payment gateways, social media). We are not responsible for their content or practices.

12. Disclaimer & Limitation of Liability

Products are provided on an “as-is” basis.

To the maximum extent permitted by law, The Sheen Designs shall not be liable for indirect, incidental, or consequential damages arising from product use, delays, or website access issues.

13. Indemnification

You agree to indemnify and hold harmless The Sheen Designs against any claims arising from misuse of the website or violation of these Terms.

14. Termination

We may suspend or terminate access to the website if these Terms are violated, without prior notice.

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India, with exclusive jurisdiction in the courts of Ernakulam / Cochin, Kerala.

16. Severability

If any provision is found invalid, the remaining Terms shall remain enforceable.

17. Contact & Abuse Reporting

Email: info@thesheendesigns.com